Terms of Service

1. Acceptance of Terms

By accessing or using Reliable Property Experts ("RPE", "we", "us"), including our website, client portal, contractor portal, eviction filing services, set-out labor services, and any related communications, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Services Offered

• Eviction Case Management: Flat-fee filing, court representation, and case coordination across metro Atlanta counties (Fulton, DeKalb, Cobb, Gwinnett, Clayton, and surrounding areas).
• Set-Out Labor: Flat-rate crews for marshal-supervised set-outs, lock changes, and property securing.
• Co-Living / PadSplit Eviction Support: Specialized handling of room-by-room evictions.

3. Fees and Payment

Eviction filing starts at $500 per case. If a tenant files a counterclaim, hearing representation fees may increase from $500 up to $1,500+ depending on complexity. Set-out labor is sold as flat-rate crew packages. 1-hour packages: 3 Man Crew $445, 4 Man Crew $520, 5 Man Crew $595, 6 Man Crew $670, 8 Man Crew $820, 10 Man Crew $970. 2-hour packages: 3 Man Crew $595, 4 Man Crew $695, 5 Man Crew $795, 6 Man Crew $895, 8 Man Crew $1,095, 10 Man Crew $1,295. Time beyond the selected 1-hour or 2-hour package is billed at $75 per crew member per 30-minute increment. All fees are charged via Stripe at the time of order. Eviction case fees follow three $500 milestones.

All eviction filing fees and milestone payments are strictly non-refundable once paid. This includes the initial filing fee, court representation fees, counterclaim hearing fees, and any subsequent milestone charges — regardless of case outcome, tenant move-out, settlement, dismissal, or client cancellation.

4. Cancellation Policy (Set-Outs)

• Cancellations made 72 hours or more before the scheduled set-out receive a 100% refund.
• Cancellations made within 72–24 hours of the scheduled set-out are subject to a $150 non-refundable fee.
• Cancellations made under 24 hours of the scheduled set-out are subject to no refunds.

5. Client Responsibilities

You represent that you are the legal owner, property manager, or authorized agent for any property submitted for eviction or set-out. You are responsible for the accuracy of all tenant information, lease documents, and notices provided. RPE is not liable for delays caused by inaccurate information, court backlogs, or marshal scheduling.

6. Not Legal Advice

RPE provides filing and process services. We are not a law firm and do not provide legal advice. For complex matters, including counterclaims, consult a licensed Georgia attorney.

7. Account Security

Client, contractor, and admin accounts use email-code verification. You are responsible for safeguarding your login email and any codes sent to you.

8. Limitation of Liability

To the maximum extent permitted by law, RPE's total liability for any claim arising from our services is limited to the fees paid by you for the specific service giving rise to the claim.

9. Use of Information for Advertising & Solicitation

By using our services — including simply entering information into any form on this site — you acknowledge and agree that the information you provide (contact information, property details, and usage data) may be used by RPE and its partners for marketing, retargeting, advertising, and direct solicitation (email, phone, and text message), and may be shared with or sold to third parties.

Partial submissions: if you enter your name, email, or phone number into an eviction filing, set-out, or quote form and do not complete the submission, RPE still stores that information as a "partial pending" record and may use it to contact and solicit you about our services. See our Privacy Policy for details.

10. Changes

We may update these Terms at any time. Continued use of the services after changes constitutes acceptance.

11. Contact

Questions? Email support@reliablepropertyexperts.com.